Privacy Policy
At Motion Edit Media (“we,” “us,” “our”), we respect your privacy and are committed to protecting the personal information and creative content you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, or use our video editing and creative media services.
By using our website or engaging with our services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information depending on how you interact with Motion Edit Media.
1.1 Personal Information
When you contact us, request a quotation, submit an enquiry, or engage our services, we may collect:
Full name
Email address
Phone number
Company or brand name
Business information
Billing information
Project requirements
Any other information you voluntarily provide to us
1.2 Project & Creative Content
When you use our video editing or creative services, you may provide:
Raw video footage
Images and photographs
Audio files
Logos and brand assets
Graphics and design files
Scripts and captions
Creative briefs
Brand guidelines
Reference videos
Social media content
Other files required to complete your project
We treat client-provided creative materials as confidential and use them primarily for delivering the requested services.
1.3 Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Website interaction data
Approximate location information
Date and time of visits
Referral/source information
This information may be collected through standard website technologies, analytics tools, or hosting services.
2. How We Use Your Information
We may use the information we collect to:
Respond to your enquiries and requests
Provide quotations and project estimates
Deliver video editing and creative services
Communicate with you regarding ongoing projects
Process project requirements and instructions
Deliver completed projects
Provide customer support
Send invoices, payment confirmations, and important service communications
Improve our website and services
Understand website usage and performance
Prevent fraud, abuse, spam, and security issues
Maintain business and project records
Comply with applicable legal and regulatory requirements
We do not sell your personal information or client-provided project files to third parties.
3. Client Files & Creative Materials
Your privacy and the confidentiality of your creative materials are important to us.
Any videos, images, audio files, documents, logos, brand assets, or other materials submitted by you are used for the purpose of providing the services you request.
We will not intentionally use your private project materials for unrelated purposes without your permission, except where disclosure or use is required by law.
Clients are responsible for ensuring that they have the necessary rights, permissions, licenses, and consents for any content they provide to Motion Edit Media.
4. Portfolio & Promotional Use
From time to time, Motion Edit Media may wish to showcase completed work as part of our portfolio, website, social media, presentations, or promotional materials.
We may use completed projects or excerpts for promotional purposes only where we have the appropriate permission or contractual right to do so.
If you do not want your project to be displayed publicly, you can communicate this to us.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers when reasonably necessary to operate our business or provide our services.
These may include:
Website hosting providers
Cloud storage providers
Project management platforms
Communication and email providers
Analytics providers
Payment processors
IT and security service providers
Professional advisors
Freelancers, editors, or project collaborators working on your project
Such parties may only receive information that is reasonably necessary for the relevant purpose.
We may also disclose information where required to:
Comply with applicable law
Respond to lawful requests from authorities
Protect our legal rights
Investigate fraud or security incidents
Protect the safety of our users, clients, or business
6. Payment Information
If you make a payment for our services, payment information may be processed through third-party payment providers.
Motion Edit Media does not intentionally store complete debit card, credit card, banking, or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted.
Payment providers may process your information according to their own privacy policies and terms.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Remember preferences
Understand website traffic
Improve website performance
Analyze visitor behaviour
Improve user experience
Some third-party services used on our website may also place cookies or similar technologies on your device.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
8. Data Security
We take reasonable technical and organizational measures to protect the information entrusted to us.
Depending on the nature of the information, security measures may include:
Secure website connections
Access controls
Restricted access to client files
Password protection
Secure cloud or server infrastructure
Regular security practices
Confidentiality requirements for team members and collaborators
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information and project-related materials only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Project files may be retained for:
Completing ongoing projects
Providing revisions or support
Maintaining project records
Resolving disputes
Meeting contractual or legal obligations
The retention period may vary depending on the nature of the project and our agreement with the client.
You may contact us to request deletion of information or project materials, subject to applicable legal, contractual, or legitimate business requirements.
Clients should maintain their own backup copies of original footage and important project assets.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your data is being used
Raise concerns regarding our handling of your information
To exercise any applicable privacy rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
11. Third-Party Websites
Our website may contain links to third-party websites, platforms, social media pages, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
12. Children’s Privacy
Our website and professional services are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
13. International Data Processing
Some of our service providers or technology partners may operate servers or facilities outside India.
Where personal information or project data is processed through such providers, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our services
Changes in technology
Changes in applicable laws
Changes in our data practices
When we update this policy, we will revise the “Last Updated” date displayed at the top of this page.
We encourage you to periodically review this page for the latest information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.
Your Privacy Matters
At Motion Edit Media, we believe that great creative work begins with trust. We are committed to handling your personal information, creative assets, and project materials responsibly and with appropriate confidentiality.
Thank you for trusting Motion Edit Media.